Want your project to be successful? Party Early and Often!

- Involve the entire company in a project naming contest
- Communicate project messages frequently and in unexpected ways
- Put some creative thought into the “project completion” celebration
In the middle of my presentation, the CEO stopped me and asked, “What’s the name of it?” I proceeded to explain the different technologies that made up the solution, and he responded, “No, this project needs a name!” Rather than name the project ourselves, my team decided to hold a company-wide naming contest. We saw widespread awareness of the project as a critical success factor, and wanted to generate a buzz before kickoff. We sent out an email to everyone in the organization saying, “Help us name our project!” We gave some very general guidelines (This project will help improve company-wide project communication and collaboration) and offered a $100 gift card for the person with the winning idea.
The contest was an immediate success, and nearly everyone in the company submitted at least one idea - Some submitted five or more! The submissions were clever, very funny, and thoughtful (I mean, who doesn’t like P.I.E., the project information exchange?). We asked the executive staff to select the winning name, and the name Mercury (the god of communication) was chosen.
Aside from a great name, we were able to reap significant rewards from our naming contest. Since all of the suggestions came from outside the project team, there was a level of interest in the project across the whole enterprise. Further, the executive leadership team was responsible for choosing the winning name. Not only did this keep our project top of mind with the executive board, the board got a chance to see the level of enterprise wide participation and interest in the project firsthand. Everyone knew that “Mercury” was on its way, and they wanted to see what it was.
Once the name was chosen, we decided we needed a face to go with it. We were able to find a great picture of “Mercury” online: a simple, blue smiley-face with a winged hat. He became our logo and mascot. We included his smiling face in our team communications, and, eventually, within the web-based solution itself. The Mercury “character” made a transformative technology personal and friendly.
Once the project was underway, we knew we needed to keep the project “top of mind”. Our strategy was to grab attention by communicating our message in unexpected ways. One week, we selected a number of magazine photos with famous (and not so famous) people on them. We then replaced the celebrity faces in the photos with images of project stakeholders throughout the company, attaching cartoon captions on the ads. One featured a Manager saying, “I can’t wait to see what Mercury will do for my department!” while playing basketball with one of the Directors (and George Clooney). The Director was shown responding, “Yeah, I’m pretty excited too.”
Early one morning, we taped up the doctored photos all over the building, and the response was immediate. People were walking from one department to another to see the different photos, and who on their team would be “featured” from each department. The clippings were hilarious, and spurred even greater buzz. The level of interest also pushed our team to ensure we were successful; we knew we had to deliver a good product on-time and under-budget. We sacrificed a lot of nights and weekends to make sure everything was done and done well. It was an exciting time, and everyone on the team was focused on making this project successful.
As the go-live date was approaching, the team decided we should celebrate in a unique way. We planned a birthday party on the day that Mercury would be “born”. The day of go-live, we sent out an email telling everyone that cake and ice cream would be served at 1pm in one of the conference rooms to announce the birth of Mercury. We brought in blue balloons, candy cigars, streamers, and had a party. Everyone came (seriously, who doesn’t like cake and ice cream at work?), and our CEO said a few words congratulating the team and communicating his enthusiasm for the new project management system. Naysayers at the beginning of the project were happily stuffing their faces with cake and celebrating the success along with the rest of us. It was a great moment, and a project the entire team could be proud of. We delivered a solution that brought tremendous benefit to the company; and we couldn’t have done it without the end to end support we received from our fully engaged stakeholders. It’s amazing what a little creativity and resourcefulness can do!


Wow, that's probably the most amazing story I've heard in a while! It seems like the company culture permitted this kind of creativity, which I wish could be found in more places. Whatever works to keep people engaged in the project!
Reply to this
Glad you enjoyed it! The company culture was not historically that creative. We just decided to mix things up, and it worked out well. Sometimes you can't wait for things to change, you have to bring the change.
Reply to this
As a side note, I just wanted to say that the passion you bring to your career is contagious. I can tell from your posts, articles, and blogs you really do have a passion for what you do and it shows!! Even if I don’t understand everything you’re talking about in terms of ITIL, I still enjoy reading them. I have actually deployed one of your suggestions in your blog about the naming of a project you were working on and turning it into a contest. I have actually done that here at Intact!! It is turning out well, but I have not received a ton of responses like I wanted to. What would be a good way to get people engaged and spread the word about the contest besides email and a gift card prize for number one?
Reply to this
Thanks so much. Great question! Here are some ideas to ways you can build excitement around a contest:
Hope these help, and best of luck to you!
Erika
Reply to this