Erika Flora's Blog: Tag Archive for customer service

Beyond Project Management

Erika Flora, MS, PMP, ITIL Expert

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July 2010

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Recent Entries
1. My Very First Youtube Video Series: 5 Ways to Stand Out as a Project Manager in Today's Economy!
  Tuesday, July 13, 2010
2. The Million Dollar Consultant Calls Me a "boob", or: How NOT to Manage Your Brand Online
  Saturday, July 10, 2010
3. 10 Ways to Stand Out at Work
  Wednesday, July 07, 2010
4. Check out my radio interview on PMStudent! ITIL for New Project Managers
  Tuesday, July 06, 2010
5. Want your project to be successful? Party Early and Often!
  Wednesday, June 30, 2010
6. Ways to make presentation ideas "stick"
  Saturday, June 19, 2010
7. ITIL: A Project Manager's Perspective
  Tuesday, May 18, 2010
8. Don't let your PMP certification expire! Easy ways to get lots of PDUs fast.
  Monday, January 25, 2010
9. Do you praise your teams enough?
  Tuesday, January 19, 2010
10. Are you amongst the learning or the learned?
  Saturday, October 03, 2009
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Erika Flora's Blog: Tag Archive for customer service

When was the last time you WOWed someone?

Posted by Erika Flora at 6/16/2009 2:05 PM | View Comments (2) | Add Comment

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